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“Thank you for saving our home!”
--The Benegas Family

“Thank you again for your excellent service”
--Jeff Jaramillo

“You went above & beyond the call of duty. Thank you for everything.”
--Lou & Carol Arko

“Thank you so much for getting out of bed at 2:00am to troubleshoot our fire alarms so we could sleep. We are very appreciative.”
--Deanna Hellicom

“I just don’t know how to say thank you enough for going out of your way for me with the alarm system – not only cost saving wise, but installing it swiftly as well. I feel sooo much safer and my parents feel better too! God Bless.”
--Kathy Chapman

“Just moved in and the call to All Protection Alarm was our first. Installation was fantastic. All other contractors should learn from your crew.”
--Pat Mclaughlin

“I have had your system for over 10 years and the service has been excellent. Your staff is always polite, helpful, and it give me a great comfort level knowing your system protects my home.”
--Peter Becker

“Very responsive and courteous service”
--Linda Kessler

“Your service has been a great benefit to us because it does give us peace of mind that our property is protected.”
--Mary Finch

“I feel very secure leaving our home in your hands when we go down the hill.”
--Patricia Kennedy


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Alarm Communication
As the alarm system owner it is your responsibility to maintain a phone line for the alarm to communicate. We have secondary methods of communication if you are concerned your phone line is a vulnerable point. Also keep in mind that ALL of our alarm systems self-test communication once per day with our central station. Should your phone line go down we will know. That level of service is offered by very few alarm companies, but I believe it is one of the most important.

As we move forward in the digital era we must constantly look for and adapt to more cost effective methods of telecommunication and high speed internet. However, not every telecommunication provider can yield a product that can coexist with older technology, specifically older alarm technology. Below is a small chart to summarize the coexistence between alarm panels and communication medium technologies.

Service

Alarm Communication

Limitations

Notes

VOIP/Vonage

Yes

Must have a GE CADDX and Internet Module

UPS is also required

Verizon DSL

Some, with DSL Filter

Not compatible with FBI panels (4600, 4612, 4700, XL3, XL4, XL31) and some CADDX panels

A DSL filter must be installed to ensure all alarms signals reach the central station. *Note: We install DSL filters

Charter Cable Modem with seperate phone line

N/A

N/A

This method of internet does not interfere with alarm communication

Charter Cable Modem with digital modem

Yes

Phone line goes down when power goes down

You must install a UPS to ensure all alarm signals reach central station. *Note: We install UPS's

Charter Digital Phone Line

Yes

None

 

Verizon Phone Line

Yes

None

 

 

Other Links:

Security Info Watch

NBFAA

NFPA

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